Terms and conditions

Article 1 — Who is who

1. Meerklussen (also: "we"): Meerklussen.nl, a trading name of The Online Motion L.L.C-FZ, registered at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates (Trade License No. 2422590.01). Reachable at info@meerklussen.nl.
2. Client (also: "you"): the business buying a service from Meerklussen. Our services are intended for businesses (B2B), not for consumers.

Article 2 — When these terms apply

1. These terms apply to all quotes, packages and agreements from Meerklussen.
2. Anything that differs from them only counts if we have agreed it together in writing (email or WhatsApp is fine).

Article 3 — What we deliver

1. What your package includes is set out on the website and/or in your quote: for example a website, management of advertising campaigns and automated follow-up of requests.
2. We do our work skilfully and give it everything we have (a best-efforts obligation). The number of requests, jobs or revenue also depends on things outside our control (market, season, region, ad budget, your own follow-up). So we do not guarantee specific results, unless we agree otherwise in writing.
3. The package prices quoted are based on one advertising campaign with an ad budget of up to € 2,000 per month. More campaigns or a higher budget? Then we adjust the package and the price by agreement.

Article 4 — What we need from you

1. You supply on time what we need to start and to keep going: company details, photos of your work, access to existing accounts, and quick answers to our questions.
2. You follow up incoming requests seriously. If we do our job well but requests are left sitting on your side, that is not a failure on Meerklussen's part.
3. You warrant that the material you supply (photos, texts, logos) does not infringe anyone else's rights.

Article 5 — Prices and payment

1. All prices exclude VAT, unless stated otherwise.
2. The one-off setup fee and the first monthly term are paid in advance, in one go, by invoice. We start work as soon as the payment has come in.
3. After that you pay the monthly amount in advance each month, by invoice, with a 14-day payment term.
4. You pay your ad budget directly to Google and/or Meta. It does not go through Meerklussen and sits outside our prices.
5. Not paying on time? Then, after a reminder, we may pause our work (including campaigns) until the payment has come in.
6. We may adjust our prices annually. For ongoing agreements we announce that at least one month in advance; you may then cancel effective from the date the new price takes effect.

Article 6 — Term and cancellation

1. The agreement runs per month and is renewed automatically by one month at a time.
2. You can cancel every month, at the latest 7 days before the end of the current monthly term, by email or WhatsApp. You always get a confirmation.
3. When the agreement ends we stop the campaigns and the follow-up and hand your advertising accounts over to you properly.

Article 7 — The website: who owns it?

1. For as long as we work together, Meerklussen hosts and maintains the website. The website, the technology and the systems behind it remain the property of Meerklussen.
2. Stopping the collaboration? Then you can take the website over for a buyout fee. We discuss the amount in conversation. If you do not take the website over, we take it offline.
3. Material you supply (photos, texts, your logo) always stays yours.

Article 8 — Liability

1. Our liability is limited to direct damage, and to a maximum of the amount you paid us in the 3 months before the damage occurred (ad budget not included).
2. We are not liable for indirect damage (such as lost revenue or lost jobs), for outages at external services (Google, Meta, hosting providers, WhatsApp), or for the consequences of material supplied incorrectly or too late.
3. Nothing in this article limits liability that cannot be limited by law (such as intent or wilful recklessness).

Article 9 — Privacy

How we handle personal data — yours, and that of the people who submit a request through your campaigns — is set out in our privacy policy. For data belonging to your customers that we process on your instructions (in the follow-up, for example), we are the processor and you are the controller; these terms therefore also serve as a processing arrangement within the meaning of the GDPR. The full arrangements are in our data processing agreement.

Article 10 — Finally

1. Dutch law applies to these terms and to every agreement with Meerklussen.
2. If we cannot work something out together, we first try to solve it simply by talking. If that does not work, we put the dispute to the competent court.
3. We may change these terms. The latest version is always on this page.